Das Alpenpanorama mit Altötting im Vordergrund.
bellAccommodation
bell_whiteHotel search
logo_bookinglogo_hrslogo_hotel_de

Travel Insurance ERV

Website only in German.

Standard Terms and Conditions for the Arrangement of Tourist Services
and Guest Accommodation of Wallfahrts- and Tourismusbüro

[TOURIST INFO] arranges, as an agent only, tourist services and accommodation provided by the hospitality industry (hotels, inns, guesthouses, privately let rooms and holiday accommodation; hereinafter: service providers). Once you make your booking, these Terms and Conditions become a part of the contract entered into with [TOURIST INFO] and the service provider in the version applicable upon conclusion of the contract, unless otherwise individually agreed in the respective contract.

We therefore request you to read the following terms and conditions carefully.


1. Subject of the contract and contracting parties
1.1 These Standard Terms and Conditions apply to the arrangement of accommodation
and tourist services for guests by [TOURIST INFO].
1.2 Solely the business conditions applicable at the time of the conclusion of
contract apply. [TOURIST INFO] shall not accept any other conditions, unless
it has expressly agreed to these in writing in an individual case.
1.3 Unless expressly otherwise agreed, [TOURIST INFO] shall act solely in the
capacity of an agent when arranging services.
1.4 Consequently, a contract for the service arranged materialises solely between
the guest and the service provider.
1.5 [TOURIST INFO] does not have any influence on the services presented by
service providers or on the contents, scope and quality thereof. It is not liable
for information given by service providers, the service to be provided
by them or for any faults in this service.
1.6 [TOURIST INFO] is not a tour operator or a joint organiser as defined by Sections
651 a et seqq. of the German Civil Code [BGB – Bürgerliches Gesetzbuch].
It is merely entrusted with the task of obtaining the services required
by the tour operator. Only the tour operator is responsible to the guest in
compliance with the provisions on travel contracts set out in the German
Civil Code.
1.7 Any liability of [TOURIST INFO] under the agency agreement remains unaffected
by the above provisions.
1.8 The agency service provided by [TOURIST INFO] is free of charge for the
guest.


2. Conclusion of contract / booking
2.1 [TOURIST INFO] describes various tourist services in documents on which
bookings are based, i.e. catalogues, prospectuses, letters of offer, web site
(hereinafter: booking documents) which can be booked by the guest directly
via [TOURIST INFO].
2.2 By booking services, the guest makes a binding offer to the respective service
provider, represented by [TOURIST INFO], for the conclusion of an accommodation
contract and/or a travel contract. The description of services
set out in the booking documents on which the booking is based form the
basis and contents of this offer. Bookings can be made informally but
should be made in writing or via the Internet as proof.
2.3 This offer is accepted once [TOURIST INFO] confirms the booking in writing.
As the representative of the service provider, [TOURIST INFO] usually issues
a booking confirmation after a short processing period. The booking confirmation
is not required to have a particular form.
2.4 If the contents of the booking confirmation differ to the contents of the offer,
the booking confirmation is a new offer being made to the guest making
the booking which he can accept by notifying [TOURIST INFO] or the service
provider thereof within a period of 10 days. During this period [TOURIST
INFO] and the service provider are bound to the contents of this new offer.
The guest can give notice of acceptance expressly or by conclusive action
(e.g. by paying the booking price) to [TOURIST INFO] or the service provider.
2.5 If a guest or a third party makes a booking for several people, the person
making the booking is responsible for their contractual obligations as he is
for his own, if he has assumed this obligation by means of an express, separate
declaration.


3. Services and changes to services
3.1 Only the services stated in the description provided in the booking document
(letter of offer, catalogue or homepage) valid at the time of booking
and defined in the contents of the booking confirmation are owed under the
contract.
3.2 Additional arrangements which result in a change to the services owed under
the contract require the express written confirmation by [TOURIST INFO]
or the service provider.
3.3 All of the information shown on the website is provided to [TOURIST INFO]
by its contractual partners. Particulars stated by the service providers on
dates and events which are not subject matter of the specific booking may
be subject to changes in time or postponements and the service provider/
organiser must be contacted directly for any inquiries in this connection.
[TOURIST INFO] does not accept any guarantee for this.
3.4 Upon conclusion of the contract, the service provider is obliged to provide
the service booked to the guest for the duration of the contract. It must provide
the service agreed in the contract as regards contents, scope and quality
in a manner equivalent to the standard stated in the booking document.
3.5 The guest is obliged to accept the service booked and to pay the service price
payable for it.


4. Prices and price amendments
4.1 The prices stated in the booking document (catalogue, prospectus, letter of
offer or web site) are final prices including the statutory value added tax.
They include all supplementary charges unless otherwise stated in this connection
or agreed between the parties. In particular, it is possible for usagebased
services (e.g. for electricity, gas and water), the local tourist tax or
visitor’s tax and the costs of additional services to be charged in addition to
the price stated in the booking document and these can be shown separately
as supplementary charges.
4.2 The respective service provider is responsible for the regularity of the prices
stated and is also liable for the accuracy of these particulars. [TOURIST INFO]
accepts no responsibility in this connection.
4.3 The prices shown in the booking document valid at the time of booking are
applicable. The older booking document becomes invalid upon publication
of the more recent booking document.


5. Accommodation
5.1 Booking and arrival
An accommodation contract materialises through the booking between the
guest and the service provider.
The service provider is obliged to provide the booked accommodation from
the time agreed and for the agreed duration.
The service provider shall hold the booked accommodation available on the
date of arrival until 6 p.m. as a basic principle. The guest is obliged to notify
the service provider in due time if he expects to arrive later.
If a deposit or the complete payment has already been made by the guest or
if the credit card number was stated when making the booking, the accommodation
shall also be held available after this time.
5.2 Change to or deviation from the agreed service
After conclusion of contract, it is possible that a change to or a deviation
from the contents of the booked service owed under the contract become
necessary in rare, urgent cases. Such changes are permitted only to the extent
that the changes or deviations are not of a significant nature, do not
lead to a significant deviation from the service owed under the contract and
the deviation is objectively justified.
A deviation which is insignificant and reasonable usually exists, for example,
if the service provider, where accommodation is to be provided, provides
the guest with adequate substitute accommodation because the room
let can no longer be used or important business reasons require that the
guest changes quarters.
[TOURIST INFO] or the respective service provider are obliged to inform the
guest immediately of changes or deviations concerning the contractually
agreed service. If appropriate, the guest is to be given the opportunity of
changing his booking free of charge or, if this is impossible for reasons for
which the [TOURIST INFO] or the service provider are not responsible, of
cancelling the booking free of charge.
If a service provider is forced to cancel an accommodation booking for urgent
reasons, it is obliged to ensure that the guest immediately receives
other quarters at least at an equivalent standard. If the cancellation is not
made until the date of arrival or if the guest does not hear of the cancellation
until his arrival, the service provider must ensure that the guest is given
substitute accommodation within a period of 4 hours.
Any additional costs for substitute accommodation are for the account of
the respective service provider.
In the event of a permitted change, other rights (in particular reduction of
the price and damages) remain unaffected.
5.3 Duties and obligations of the guest
The guest is obliged to accept the booked accommodation and to pay the
price agreed for the accommodation.
He may only use the booked accommodation for the purpose intended and
must treat the rooms and furniture with care and in compliance with the
rules of use and house rules, if such exist.
Unless otherwise agreed, the accommodation may only be used by the guest
and the other persons shown in the booking confirmation. It is prohibited to
allow third parties to use the accommodation and above all to sub-let it.
The traveller is obliged to immediately notify the service provider of any
faults, disturbances and impairments in use that arise and to demand remedial
action. The guests’ claims remain valid only if the guest fails to make a
complaint which he is responsible for making through no fault of his own.
Notifying only [TOURIST INFO] of the fault does not suffice.
If the guest’s stay is considerably adversely affected as a result of a fault or
a disturbance, the guest must set the service provider a reasonable period
for remedial action. After the period has passed in vain, the guest is entitled
to cancel the contract extraordinarily with immediate effect. No period for
remedial action is required if the service provider seriously and finally refuses
to provide remedial action, remedial action is impossible, the guest
cannot be reasonably expected to continue his stay or the guest has a special
interest in extraordinary cancellation which is recognisable for the service
provider.
Guests may only take pets along with them if this is agreed in advance with
the service provider. In this connection, the guest must state the type and
size of the pet and, if the guest has several pets, the number of pets. The
guest is liable for the pets he takes along with him according to the rules on
the liability of animal keepers.
5.4 Due date of the booking price and deposit
Unless otherwise agreed, accommodation, including supplementary charges,
consumption costs and additional expenses (e.g. mini bar, telephone, video)
must be paid to the service provider on the date of departure directly.
Even if not specially agreed, the service provider is entitled to demand a deposit
of 10 to 30 per cent of the booking price.
5.5 Cancellation of the contract and non-arrival
The guest can cancel the contract at any time until the start of the service
booked by declaring his cancellation to [TOURIST INFO]. To avoid misunderstandings,
the cancellation must be submitted in writing and sent by post,
fax or by e-mail.
If the guest cancels the booking or does not use the service, the guest is still
obliged on principle to pay the booking price.
The service provider shall endeavour to rent out the accommodation to another
guest in the course of its ordinary business operations although it is
not obliged to make any special effort to do so.
If the accommodation is rented out to another guest, the service provider
must offset this amount from the guest’s bill. If it was not possible to rent
out the room to another guest, the service provider must deduct the expenses
it has saved.
Court rulings have accepted the following target values, which the guest
must pay to the service provider, for the assessment of the accommodation
expenses saved:
Booked service: Percentage:
Holiday apartments and accommodation without board 90 %
Overnight stay with breakfast 80 %
Half-board 70 %
Full-board 60 %
The percentage stated is based on the full booking price including all supplementary
charges, in which connection any public duties such as the tourist
tax and visitor’s tax are not taken into account.
The guest is expressly reserved the right to furnish proof that the accommodation
was rented out to another guest as stated in no. (4) or that the
expenses saved by the service provider were significantly higher than the
amounts included in the flat rates above. In this case the guest shall only be
required to pay the lower costs.
[TOURIST INFO] urgently recommends that a travel cancellation insurance is
taken out to avoid unnecessary costs if a guest is unexpectedly prevented
from starting travel.
5.6 Change of booking
If, upon request by the guest, the booked service to be provided under the
contract is changed, [TOURIST INFO] shall not charge any fees for changing
the booking up to 45 days prior to travel.
After the expiry of this period, requests for changes to bookings cannot be
taken into account, unless these do not involve any particular effort and only
a small amount of costs
However, the guest is free to make a new booking after cancelling the contract
in accordance with the conditions above.
5.7 Premature ending of the contract
If the contract has been concluded for a specific period, the contract ends
upon the expiry of the agreed period. If the contract is ended prematurely
by the guest, the service provider’s entitlement to the full booking price remains
unaffected. However, the service provider shall endeavour to have the
unused contractually agreed service used otherwise in the ordinary course
of business, although it is not obliged to make any special effort in this
connection.
The contract with the service provider ends upon the death of the guest.
5.8 Security
If a guest does not pay the agreed booking price or does not pay in due
time, the service provider has a lien on the items brought in by the guest to
secure its receivables from the service provided, including expenses. Thus,
it has the right to withhold the items subject to the lien until payment and, if
appropriate, to sell these items to satisfy its claims in compliance with statutory
regulations.


6. Package tours and travel services
6.1 Booking and arrival
A travel contract materialises between the guest and the tour operator
through the booking.
In addition to the booking confirmation and the general travel documents,
the guest receives a trust letter from the tour operator.
The guest must arrive on the date of arrival by 6 p.m. as a basic rule. The
guest is obliged to notify the tour operator in due time if he might arrive
later.
6.2 Change to or deviation from the agreed service
After conclusion of the travel contract it may be necessary to change or to
deviate from the contractually owed content of the service booked in rare,
urgent cases. Such changes are permitted only to the extent that the
changes or deviations are insignificant, do not lead to a major deviation in
the contractually owed service and do not adversely affect the overall tailoring
of the travel booked.
[TOURIST INFO] or the respective service provider are obliged to immediately
inform the guest of changes or deviations relating to the contractually
agreed service. If appropriate, the guest is to be given the opportunity to
change his booking free of charge or if this is not possible for reasons for
which [TOURIST INFO] or the tour operator are not responsible, to be offered
to cancel the booking free of charge.
If a change is admissible, the other rights remain unaffected (in particular
reduction of the price and damages).
6.3 Due date of the booking price and deposit
All payments (deposit or residual payment) by the guest may only be made
after the trust letter is handed over, unless otherwise provided below. A
trust letter is not required to be handed over if the travel is for less than 24
hours, does not include an overnight stay and the travel price does not exceed
an amount of EUR 75.00 per traveller.
After conclusion of the travel contract, a deposit of at least 25% of the travel
price is payable.
The residual travel price is due for payment after receipt of the travel documents
without any further request for payment, however after invoicing and
no later than four weeks before the start of travel.
Bookings within a period of four weeks prior to the start of the travel service
oblige the guest to immediately pay the travel service.
If travel services are booked at short notice (one week before the start of
travel) payment must be made by bank transfer (advance payment), direct
debit or credit card, in which connection the travel price must have been
credited no later than one day before arrival. In these cases the travel documents
are handed over on the business premises of [TOURIST INFO], unless
expressly otherwise agreed.
6.4 Cancellation of the contract and non-arrival
The guest may cancel the travel contract at any time up until the start of
travel by notifying [TOURIST INFO] thereof. The notification of cancellation
must be submitted in writing and sent by post, fax or e-mail to avoid misunderstandings.
If the guest cancels the booking or does not use the service, the tour operator
is entitled to the following flat rates as compensation, whereby the expenses
usually saved and any other use usually possible of the contractually
agreed travel service have been taken into account:
In the case of cancellation
up to 45 days before the start of travel: 0 % of the travel price
up to 30 days before the start of travel: 30 % of the travel price
up to 15 days before the start of travel: 50 % of the travel price
up to 8 days before the start of travel: 60 % of the travel price
up to 1 day before the start of travel: 80 % of the travel price
on the date of the start of travel
and in case of non-arrival: 90 % of the travel price.
The guest is expressly reserved the right to furnish proof that the tour operator
did not actually incur any costs or incurred lower costs than the flat
cost rates charged. In this case the guest is only obliged to pay the lower
costs.
[TOURIST INFO] urgently recommends that a travel cancellation insurance is
taken out to avoid unnecessary costs if the traveller is unexpectedly prevented
from starting travel.
6.5 Change in booking
If, upon request by the guest, there is a change in the service booked under
the contract, [TOURIST INFO] shall not charge any fees for the change in the
booking up to 45 days before the start of travel.
After the expiry of this period, requests for changes in bookings cannot be
taken into account unless these do not involve any particular efforts and
only a small amount of costs.
The guest is free, however, to make a new booking after cancelling the contract
in compliance with the conditions set out above.
6.6 Premature ending of the contract
If the contract has been concluded for a specific period, the contract ends
upon the expiry of the agreed period. If the contract is ended prematurely
by the guest, the service provider’s entitlement to the full booking price remains
unaffected. However, the tour operator shall endeavour in the ordinary
course of business to have the unused contractually agreed service
used otherwise, although it is not obliged to make any special effort to do
so. Any expenses saved and proceeds gained from other use shall be reimbursed
to the guest.
The contract with the service provider ends upon the death of the guest.
6.7 Warranty and remedial action
The warranty for travel services is based generally on the contractual
agreement with the tour operator.
If no agreements are made at all or no deviating agreements are made in the
travel contract, the warranty is based on the following rules:
If one or more travel services are not in compliance with the contract, the
customer can demand rectification of the faulty travel service or demand an
equivalent service as a substitute (remedial action), unless this requires an
excessive amount of effort.
If there is a fault in the travel service and this is not remedied within a reasonable
period set by the guest despite notification in due time, the guest
can take remedial action himself and demand the reimbursement of the
necessary expenses. No period for remedial action is required if the tour
operator seriously and finally refuses to take remedial action or the customer
has a special interest in immediately taking remedial action himself.
If a travel service is considerably adversely affected by a fault and no remedial
action is taken within a reasonable period, the guest can terminate the
travel contract. No period for remedial action must be set if remedial action
is impossible, was refused by the tour operator or immediate termination is
justified because the guest has a special interest in this. This provision applies
accordingly if the guest cannot be reasonably expected to start or to
continue travel due to the fault for an important reason which is recognisable
to the tour operator.
Irrespective of a reduction in the price or termination, the guest can claim
damages for non-performance, unless the fault is based on a circumstance
for which the tour operator is not responsible.
6.8 Obligations of the guest
The guest shall immediately notify the tour operator or [TOURIST INFO] or
its representative named in the travel documents of any faults that arise
and demand remedial action.
The guests’ claims remain valid only if the guest fails to make a complaint
which he is responsible for making through no fault of his own.
The guest must assert any claims against the tour operator at the address
stated in the travel documents based on travel services which are not provided
as agreed in the contract within one month after the date of the return
journey (date of the end of travel) stated in the contract. It is urgently recommended
that claims are asserted in writing. The guest’s claims remain
valid only if the claim is not asserted in due time without the guest being at
fault in this regard.
6.9 Liability
The contractual liability of the tour operator is based on the regulations set
out in the travel contract as a basic principle.
If the travel contract does not state any provisions at all or does not state
deviating provisions on liability, liability is based on the following rules:
The contractual liability of the tour operator for cases of damage which are
not bodily injuries (including damage caused by the breach of precontractual,
ancillary contractual and post-contractual duties) is restricted to
three times the amount of the travel price if the damage suffered by the
guest is not caused intentionally or grossly negligently or if the tour operator
is responsible for damage caused to the guest solely on account of a
fault of its vicarious agent.


7. Admission tickets
7.1 Booking, payment and the hand-over / sending of admission tickets
The guest can book admission tickets for various events directly with [TOURIST
INFO], if appropriate quotas are available. If there are no admission tickets
available, the guest is not entitled to having admission tickets obtained
for him.
The ticket price, the booking costs and the flat rate for sending admission
tickets are shown in the respective description in the booking documents.
Admission tickets booked are payable either directly by credit card, upon receipt
of the booking confirmation by bank transfer to [TOURIST INFO] or on
site in return for the admission ticket, passenger ticket or any other proof of
entitlement, depending on the arrangement made with the guest.
If payment has been agreed by credit card or by bank transfer and no
agreement was made for the admission tickets to be collected at the event
location (box office) or at [TOURIST INFO], the admission tickets shall be
sent to the customer immediately after the amount paid is finally credited to
the account of [TOURIST INFO].
The customer bears the risk of delays in the sending of admission tickets or
in bank transfers.
7.2 Withdrawal / Cancellation and change of booking
It is not possible to exchange or to return admission tickets.
In such a case and if the admission ticket or proof of entitlement is not
used, the guest is not entitled to the reimbursement of the admission price
and the booking/processing fees.


8. Tourist guides
[TOURIST INFO] arranges tourist guides for a variety of conducted tours.
8.1 Booking, prices and payment
Unless otherwise stated in the booking documents, the price for the tourist
guide’s services must be paid to this person directly.
The prices are shown in the respective booking documents and unless otherwise
agreed, exclude the statutory value added tax and any admission
charges, parking fees or other additional costs incurred in connection with
the conducted tour.
8.2 Change and cancellation, delay and non-appearance
A change or cancellation of a booking is only possible up to 72 hours before
the date booked by notifying [TOURIST INFO] thereof in writing.
A separate processing fee can be charged for the change or cancellation of
services provided by tourist guides.
The agreed price of the service is payable without any deductions if the service
is not cancelled or changed in due time.
A tourist guide is required to wait for his/her customer for a maximum period
of 60 minutes and this amount is payable in addition to the agreed service.


9. Purchase contracts
9.1 Offer and acceptance
[TOURIST INFO] also sporadically offers goods for sale in addition to providing
tourist services.
The customer’s order is a binding offer to conclude a purchase contract.
[TOURIST INFO] has accepted this offer if it confirms the order within a period
of 2 weeks or delivers the goods ordered.
9.2 Instructions in compliance with the German Distance Selling Act (“Fernabsatzgesetz”)
9.2.1 All orders for goods from [TOURIST INFO] by a consumer may be revoked
within two weeks. The right of revocation can be exercised in writing without
stating any reasons (e.g. letter, fax, e-mail) or by returning the goods
within two weeks after receipt of delivery.
The customer has observed the period if the goods or the notice of revocation
are sent in due time to [TOURIST INFO], Felden 10, 83233 Bernau am
Chiemsee. Goods may be returned only if they have not been used and are
still in their original packaging.
9.2.2 Subject to the provision under c), the goods are returned at the expense of
[TOURIST INFO]. However, the return costs are advanced by the customer. If
the goods can be sent as a postal parcel they must be returned as such. The
costs for sending back the goods are then refunded to the customer along
with the purchase price after the return of the goods. It is prohibited to post
the goods to be returned to [TOURIST INFO] as postage “unpaid” or cash on
delivery.
9.2.3 If the value of the goods is EUR 40 or less, the costs of returning the goods
shall be paid by the buyer. Buyers located abroad pay any additional bank
charges possibly incurred upon returning the goods to [TOURIST INFO].
9.2.3 If the customer is responsible for any deterioration in or the destruction of
the goods, he is obliged to pay damages. This also applies if depreciation
occurs as a result of use as agreed. Use of the goods as agreed merely for
the purpose of inspecting them is excepted from this rule. If the goods are
used, the customer is obliged to surrender the emoluments.
9.2.5 There is no right of revocation for goods clearly tailored to personal requirements
(e.g. logo articles), for goods which are not suitable for returning
due to the nature thereof, can perish rapidly or if the use-by date has
passed and in the case of audio and video recordings or software if the seal
has been removed from the data carriers supplied and in the case of newspapers,
journals and colour magazines.


10. Additional terms of payment
The booked services shall be paid in cash, by bank transfer (advance payment)
or by direct debit as a basic rule. Neither [TOURIST INFO] nor the respective
service provider are obliged to accept cashless means of payment
(cheques, euro cheque card payment, credit cards etc.) or foreign currencies.


11. Warranty / Liability
11.1 The particulars and information of the agency are based on statements and
details provided by the respective organiser and service provider. The
agency accepts no guarantee for the accuracy of these statements.
11.2 Furthermore, the agency does not assume any warranty for services, particularly
not for the contents, the implementation, the expiry or the quality of
services or events nor for the accuracy of the information provided by the
service provider. Only the service providers are responsible for this.
11.3 The contractual liability of the service provider for cases of damage which
are not bodily injuries (including damage caused by the breach of precontractual,
ancillary contractual and post-contractual duties) is restricted to
three times the amount of the travel price if the damage to the guest is not
caused intentionally or grossly negligently or if the service provider is responsible
for damage caused to the guest solely on account of a fault of its
vicarious agent.
11.4 The service provider is not liable for defective performance in connection
with services which are not the principal services agreed under the contract
and where the guest can recognise that they are not part of the service provider’s
package deal and are only arranged as third-party services when the
package deal is booked or during the stay (e.g. sports events, visits to the
theatre, exhibitions, excursions, etc.) and are designated as third-party services.
11.5 [TOURIST INFO] is liable exclusively for any of its own faults and faults of its
vicarious agents when acting as an agent.
Solely the respective service provider is liable for the booked service itself
and for defective performance/faults in the provision of the services.
11.6 Any liability of a hotel, guesthouse or inn under the regulations for innkeeper’s
liability pursuant to Sections 701 et seqq. of the German Civil Code
remains unaffected by the provisions above above.


12. Statutory period of limitation
12.1 Claims of the guest against the service provider and/or [TOURIST INFO], irrespective
of the legal ground – except for claims arising under an unlawful
act – become time-barred after one year. Claims arising from an unlawful act
become time-barred in compliance with statutory provisions.
12.2 The period of limitation commences at the end of the year in which the
claim arose and the guest gains knowledge of the circumstances giving rise
to the claim and the service provider as obligor gains knowledge thereof or
should gain knowledge thereof without acting grossly negligently.
12.3 If negotiations are pending between the guest and the service provider or
[TOURIST INFO] on the claim or on the circumstances giving rise to the
claim, the period of limitation is suspended until the guest or the service
provider or [TOURIST INFO] refuses to continue negotiations. Limitation occurs
three months after the end of the suspension at the earliest.


13. Data protection
13.1 [TOURIST INFO] collects and processes personal data solely in order to process
the bookings of the guest. All data of guests are saved and processed in
compliance with the relevant provisions of the Federal Data Protection Act
(BDSG - Bundesdatenschutzgesetz) and the Teleservice Data Protection Act
(TDDSG - Teledienstdatenschutzgesetz).
13.2 The guest is entitled to obtain information on the data saved on him as well
as to correct, block and delete such data free of charge at any time.
13.3 The personal data disclosed by the guest are used to establish a basis for
the agency service, to provide the agency service and to implement the
bookings of the service arranged. In the process, [TOURIST INFO] is entitled
to disclose this data also to third parties to make inquiries, bookings and to
process payments.
13.4 Until revocation, [TOURIST INFO] is entitled to collect, process and use the
personal data collected for the purpose of giving advice, advertising, conducting
market research and for creating offers or services tailored to suit
the needs of guests. The revocation can be declared at any time informally
to the [TOURIST INFO].


14. Jurisdiction and applicable law
14.1 The entire legal and contractual relationship between [TOURIST INFO] and
the service providers and guests who do not have their general residence or
principal place of business in Germany is governed by the laws of the Federal
Republic of Germany exclusively.
14.2 Legal action against [TOURIST INFO] and/or the service providers shall be
filed at their principal place of business.
14.3 Legal action by [TOURIST INFO] and/or a service provider against the guest
shall be filed at the guest’s place of residence unless the legal action is
taken against registered traders, legal entities under public or private law or
people who, after conclusion of contract, transfer their habitual place of
abode to abroad or whose place of residence or habitual place of abode is
unknown at the time when action is filed. In these cases, the registered office
of [TOURIST INFO] and/or the service provider is authoritative.


Status of the General Terms and Conditions of Business: March 2007
© Lawyers Müller, Szesnat & Wamsler, Marienstraße 5, 83278 Traunstein, Germany